1. What are my shipping and delivery options? We ship worldwide from Singapore. Orders above S$300 qualify for free international shipping; delivery rates start from as low as S$10 for smaller orders (exclusions apply). See our Shipping and Delivery page for rates and estimated delivery times by region.
2. Where can I get more detailed information? Reach us directly through Facebook or Instagram (@modmodewatches), or email whatsup@modmodewatches.com. We typically respond within 3-4 business days and can help with fitment questions, order status, or custom build requests.
3. What currency are your items in? All prices on ModModeWatches are listed in Singapore Dollars (SGD). Your checkout will display the converted price in your local currency if you select a different country/region using the region selector at checkout, but the base charge is processed in SGD.
4. I would like to build my first watch — HELP!?! Start with our Beginner's Guide and the Project MM1 Pioneer Edition, our recommended entry point for first-time modders. If you're unsure whether specific parts fit your build, message us on Facebook, Instagram, or email before ordering. We help modders of every experience level, from first build to full custom.
5. Can someone help build a watch for me? Availability varies, so email whatsup@modmodewatches.com with your desired case, dial, movement, and strap combination and we'll confirm feasibility, pricing, and turnaround time.
6. Can I get a ready-to-wear watch? Yes: fully assembled custom builds are available sporadically in our Limited Editions collection.
7. Taxes and duties Prices shown exclude taxes and duties charged by your country outside Singapore; these are the buyer's responsibility and are billed by your local customs/tax authority on delivery, not by ModModeWatches. We provide accurate invoices as required by tax regulations and cannot under-declare order values.
8. What movements are ModModeWatches parts compatible with? Most parts are built for the Seiko NH34, NH35, and NH36 movements (also sold under the Seiko 4R34, 4R35, and 4R36 designations), which power the SKX007, SKX009, and most Seiko 5 Sports-based mods. Use our compatibility collections — NH34/4R34, NH35/4R35, and NH36/4R36 — to shop by your specific movement.
9. What's the difference between NH35 and NH36 compatible parts? The NH35 has a date-only display; the NH36 adds a day-date display. Dials and hand sets must match: an NH35 build needs a date-only dial, while an NH36 build needs a dial with both day and date windows. Cases, straps, and most other parts are interchangeable between the two movements.
10. Do your parts fit the Seiko SKX007 and SKX009? Yes. Our SKX007/SKX009 Compatible collection is built specifically around these platforms, covering cases, bezels, dials, hands, and chapter rings sized for the SKX case family.
11. Do I need special tools to mod a Seiko watch? At minimum you'll need a case back opener or wrench, a movement holder, a hand-fitting tool, and a case cushion to protect the watch while you work. Our Essentials and Tools collectioncovers the core toolkit most first-time modders need for an SKX or NH35/NH36-based build.
12. What is the Project MM1 Pioneer Edition? Designed by modders, for modders, the Project MM1 Pioneer Edition is engineered to be the ultimate canvas for customization while serving as a high-spec daily driver straight out of the box. It's our recommended starting point for first-time modders who want a build-ready base watch before sourcing individual parts.
13. What's your return or exchange policy? All sales are final once an order is confirmed, as it goes straight into preparation for shipping. We'll try our best to accommodate requests where possible, but once an order has been prepared we're unable to process a refund or exchange. A change of mind isn't a valid reason for a return, so please confirm fitment and specs before ordering. Full details are on our Refund Policy page.